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What Happens If I Have a Medical Emergency?: Medical emergencies are not covered by private medical insurance - if you suffer an accident or are taken ill and rushed to hospital – you will receive normal NHS treatment.
Where Would I Get Treatment?: There are a number of private hospitals in the UK – in your area there will probably be at least two hospitals at a convenient distance, depending on whether you live near a town or city.
Who Do I Ask For Advice On Where To Buy My Private Medical Insurance?: When you are looking for private medical insurance it is well worth doing thorough research – not only to get the cheapest deal but to make sure that PMI is right for you.
Can I Get Private Medical Insurance If I Am Disabled?: You can still get private medical insurance if you are disabled. Insurance companies are not allowed to refuse you on this basis.
How Do I Make a Claim?: When you receive your insurance documents, you will receive a full client information pack with Insurance Certificate, Claims Forms and Help line Card, with a range of contact numbers.

How Do I Make a Claim?

When you receive your insurance documents, you will receive a full client information pack with Insurance Certificate, Claims Forms and Help line Card, with a range of contact numbers.

Many insurers now pre-authorise any in-patient treatment, this means that you must contact them before seeking treatment and incurring costs. They will then advise and support you on claim administration, which hospitals are to be used, specialist help etc.

If you are making a claim for out-patient treatment, you normally pay first and then make a claim afterwards using a routine claim form.

When you make a claim the administration will usually take around ten working days from the date the insurer receives all the necessary documents.

If in doubt - always ring your insurer first before seeking treatment and committing yourself to costs.