How do you make a claim on your Travel Insurance Policy?

If you need to make a claim, contact the Insurance Company that issued your policy as quickly as possible. You’ll find full details explaining what to do in the booklet that came with your policy. Don’t forget to take the booklet and a note of your policy number with you!

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Can you be refused Travel Insurance?
Insurance is all about risk. The greater the risk of an illness, accident, loss or another event occurring, the higher the premium you will be expected to pay for cover. If the Insurance Company decides that the chances of an incident occurring are extremely high, it is not obliged to insure you.
What’s the difference between standard and business travel insurance?
Business trips and pleasure trips involve different risks and the respective travel insurance policies reflect this distinction.
How do you make a claim on your Travel Insurance Policy?
If you need to make a claim, contact the Insurance Company that issued your policy as quickly as possible. You’ll find full details explaining what to do in the booklet that came with your policy. Don’t forget to take the booklet and a note of your policy number with you!
Does extreme sports insurance cover you for all hazardous activities?
You are in dangerous territory here. What kind of pursuits you can and can’t get up to will very much depend on your travel insurer’s particular extreme sports cover. If in doubt, look at your policy before you leap!
Do you need special travel insurance for ski-ing holidays?
At the very least you should top up standard travel insurance with ski cover - but you are probably better off buying a specialist ski or extreme sports travel policy which gives you more extensive cover.
Whatever goes wrong from lost luggage to a medical emergency, please follow your travel insurers’ claims procedure - this will ensure that your claim is dealt with promptly and efficiently.

In the event of a medical emergency, you are unlikely to receive any treatment until you have paid for it! For this reason, it’s most important that your insurer has a 24-hour international claim line.

Unless it is a matter of life and death, do not agree to make any payment that you intend to claim back until you have contacted your Insurance Company.

Keep relevant documents, bills, receipts and tickets to validate your claim. In most instances, you will expected to send these with your claim form.

Important advice from Brokers Online.

Before claiming, we suggest that you bear in mind any excess that you may have to pay towards your claim.

For example, if you have an excess of £50 and your claim is for £100, you may decide it makes more sense to have claim- free record, which will keep your premiums low in the future.

If you have any further queries on how to claim, speak to your Insurance Company who will be pleased to help you.