The FSA plans to instruct banks to re-examine claims they have rejected for the miss-selling of payment protection insurance (PPI).

PPI was sold as a safety net to provide income to continue to repay loans and credit cards if the policyholder lost their job or became too sick to work or they had an accident. But these policies had restrictions. About 2 million people were excluded from claiming because they were self employed or part timers. Nevertheless the banks continued to sell the policies to people who had no possibility of making a valid claim. And it is not surprising that the banks were so keen on PPI – they made an estimated £1.4 billion a year from these insurances.

It now seems that the FSA believes that many of the compensation cases that have been rejected should not have been rejected. Consequently they are reported to be planning to instruct certain banks to review all the PPI claims they previously rejected. Apparently, this will affect around 40% of the companies that sold these policies and around 185,000 ex-policyholders.

The FSA have come to this decision because banks have been rejecting six out of ten miss-selling claims but when these rejections are referred to the Financial Ombudsman Service, nine out of ten are overturned in the customer’s favour.

So it seems that we can’t even rely on the banks to honestly review their own miss-selling without cheating!