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Am I covered if my dog causes an accident?: This area of insurance is known as third party liability. If your dog causes damage or injury and you are legally liable – you will be covered by your pet insurance policy.
What if my pet develops a chronic medical condition while insured?: If your pet develops a chronic condition while insured, then you may be covered, depending on which type of pet insurance policy you have.
Am I covered for boarding fees?: Most standard pet insurance policies will cover you in this instance. If you are hospitalised and cannot be at home to look after your pet, you will be covered for the cost of boarding your pet at a licensed kennel. Alternatively your insurance company will contribute towards the cost of homecare with a friend if you are hospitalised for more than 4 days.
How do I make a claim with pet travel insurance?: You will need to send a claim form completed by you and your vet together with the invoice for your travel booking, as issued by the travel agent, tour operator or other holiday sales organisation. You will also need to attach any receipts or documents that are relevant to your claim type, in support of your claim application.
Are there any time limits on when I can make a claim for the death of my horse?: The general rule is that your insurance company will pay the market value of your horse if it dies or is humanely destroyed within 12 months of the date of first clinical signs of injury or illness.

Which animals can be covered?

You can cover dogs, cats and horses with the pet insurance policies offered through this website.

Horse insurance is completely different from normal pet insurance, as the costs involved are a lot higher, and many more incidents can occur with a horse than other pets, especially involving personal accidents to both horse and rider. You will need a specialist horse or equine insurance policy to cover your horse.

If you require pet insurance for a pet not included on the list above then we suggest you do a wider search on the internet, or call some of the regular pet insurance companies to see if they will allow you to insure your pet.