Excess

What is an excess?
An excess is the amount you have to pay if you make a claim on a car insurance policy. NOTE, if the accident was not your fault you may be able to claim a reimbursement from the person at fault’s insurance company.
You have a choice of voluntary or compulsory excess (see below).

Hot Topics

What if I own a classic car?
Classic cars are used for many different purposes, whether it be driving to and from work, attending trade shows or even for rallies. Classic cars often require a more tailored car insurance package which allows you to fit the policy around the cars use. This may be in the form of limited mileage or even specialist track day insurance.
What are the principles Motor Insurance is built upon?
During the process of applying for motor insurance you will be asked for many details ranging from personal details to location and security based questions. As with all insurance you are well advised to answer any and all questions as honestly as possible in order to ensure any claims are fully met by your insurance company in the event of an accident.
How do I find the cheapest motor insurance premiums?
In order to get the best possible quote for your Motor insurance you should compare and contrast quotes provided by many different insurers. You'll find the difference between quotes can be enormous with a potential 50% difference between the most expensive and the cheapest quote.
Who do I contact if I have a complaint against a finance house?
First you must address your original contact you dealt with, ask them for their job title and then request that the provide you with the name of the person who handles complaints. Traditionally, finance houses are required by the FSA to have a complaints procedure, and you should ask for details of this.
Am I insured to drive someone else's car?
Many motor insurance providers will allow their comprehensive policy holders to drive any other vehicle, as long as it is already insured by another driver. This means that you can drive your friend's car BUT it is likely that you will only be insured to third party level.
What is compulsory excess?
A compulsory excess is the minimum excess value your insurer will allow you to pay whilst taking one of their policies. Most frequently, young drivers have to bear an increased excess which may be as much as £500. There is usually a compulsory excess for fire and theft of £100 on most motor insurance policies.

What is voluntary excess?
An voluntary excess is an additional excess value which you may chose to pay on each claim. By adding a voluntary excess value you are reducing the risk to your insurer and will therefore benefit from a reduced premium as a result.

My car has now been repaired and the garage has asked me to pay the policy excess - should I pay them?
Yes, but only when you are satisfied with the quality of the repair. You should always retain a receipt, as this will be required if a claim for uninsured losses is to be pursued. Make sure you have documented all repairs that have been made to your vehicle.