Hot Topics

Is it possible to get cheaper travel insurance for a couple?: Yes, if you and your partner are travelling together, you stand to save even more money with a joint travel insurance policy.
What exclusions on Travel Insurance should you look out for?: In other words, what is NOT covered by your travel insurance ! Never make any assumptions !
Would you be better off getting annual travel insurance?: If you do a lot of travelling and envisage taking several trips in the next 12 months, it’s well worth considering annual travel insurance.
Why is there a need for a special backpacker’s travel insurance?: More and more people are taking off around the world or studying abroad for long periods of time – this has created the need for a special type of insurance, which is commonly known as backpacker travel insurance.
What does the term excess waiver mean?: When you get a quote for your travel insurance you may find that the policy is subject to an excess waiver. This means that you will be responsible for paying the first part of a claim.

How do you make a claim on your Travel Insurance Policy?

If you need to make a claim, contact the Insurance Company that issued your policy as quickly as possible. You’ll find full details explaining what to do in the booklet that came with your policy. Don’t forget to take the booklet and a note of your policy number with you!

Whatever goes wrong from lost luggage to a medical emergency, please follow your travel insurers’ claims procedure – this will ensure that your claim is dealt with promptly and efficiently.

In the event of a medical emergency, you are unlikely to receive any treatment until you have paid for it! For this reason, it’s most important that your insurer has a 24-hour international claim line.

Unless it is a matter of life and death, do not agree to make any payment that you intend to claim back until you have contacted your Insurance Company.

Keep relevant documents, bills, receipts and tickets to validate your claim. In most instances, you will expected to send these with your claim form.

Important advice from Brokers Online.

Before claiming, we suggest that you bear in mind any excess that you may have to pay towards your claim.

For example, if you have an excess of £50 and your claim is for £100, you may decide it makes more sense to have claim- free record, which will keep your premiums low in the future.

If you have any further queries on how to claim, speak to your Insurance Company who will be pleased to help you.

What should be covered by a standard travel insurance policy ?

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