Hot Topics

What if my pet has a pre-existing medical condition?: As with a human medical insurance polices, pet insurance does not provide cover for any conditions or symptoms that your pet suffered from prior to taking out the policy and before cover is in place.
Am I covered for a holiday cancellation?: Holiday cancellation cover is provided within most standard pet insurance policies.
Why insure your horse?: After your home and car, a horse will probably be the most expensive purchase you'll ever make – that's why it makes good sense to protect your investment.
What is the difference between Market Value, Sum Insured and Purchase Price?: Understanding this terminology will make it easier for you when insuring your horse and also when making a claim:
Is my horse too old or too young to insure?: All companies differ with regard to the age of horses and ponies they will insure – so the only way to find out is to speak to each one individually.

What do I do when my pet dies?

You are covered if your pet dies from accident or illness - although you are not covered if your pet dies from old age.

When your pet dies you will need to complete the claim form and send it to your insurance company, along with a death certificate from your vet, the pedigree certificate and receipt from when you bought your pet. You will then be given a cheque for the original cost of your pet.

If your pet dies while you are abroad on holiday, you will be covered for holiday cancellation costs if you wish to return immediately.

If your pet dies while abroad with you on holiday, you will need pet travel insurance to cover the costs of either disposal, or repatriation. You will also be covered for holiday cancellation costs.

Menu:

Hot Topics

What do I do when my pet dies?

You are covered if your pet dies from accident or illness - although you are not covered if your pet dies from old age.