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Are there different levels of cover for pet insurance?: Levels of cover for pet insurance are usually put into three sections:
What if my pet develops a chronic medical condition while insured?: If your pet develops a chronic condition while insured, then you may be covered, depending on which type of pet insurance policy you have.
How do I make a claim with pet travel insurance?: You will need to send a claim form completed by you and your vet together with the invoice for your travel booking, as issued by the travel agent, tour operator or other holiday sales organisation. You will also need to attach any receipts or documents that are relevant to your claim type, in support of your claim application.
What can I do if I'm not happy with my pet insurance policy?: It is always best to make sure that you are happy with the cover offered by your pet insurance company before taking the policy out. Once you have taken out cover you have 14 days to decide whether the policy meets your requirements – and you should read your policy details quickly when you first receive them to make sure the policy is right for you.
Are there any time limits on when I can make a claim for the death of my horse?: The general rule is that your insurance company will pay the market value of your horse if it dies or is humanely destroyed within 12 months of the date of first clinical signs of injury or illness.

When can my pet insurance cover start?

Cover will usually start as soon as your application is received and accepted, however there many well be some exclusions.

For example, you won't be able to get instant cover if:

your dog has a tendency to be vicious
your dog is used or connected in any way with a trade or business or you take the dog to work with you
there has been a claim or complaint involving your dog made in the last 5 years

You will also not be able to get help with claims related to:

an illness or injury that showed clinical signs before your application was received and accepted
an illness that started showing clinical signs in the first 14 days after your application was received and accepted

If you are transferring cover from another company or your pet is less than 8 weeks of age - you can arrange your cover in advance, normally up to 3 months ahead. fore your application was received and accepted an illness that started showing clinical signs in the first 14 days after your application was received and accepted If you are transferring cover from another company or your pet is less than 8 weeks of age - you can arrange your cover in advance, normally up to 3 months ahead.