Hot Topics

Are there different levels of cover for pet insurance?: Levels of cover for pet insurance are usually put into three sections:
When can my pet insurance cover start?: Cover will usually start as soon as your application is received and accepted, however there many well be some exclusions.
Why do my pet insurance premiums go up each year?: Insurance companies consider a number of factors when rating pet insurance premiums in order to provide an accurate premium according to individual circumstances and risk.
Can I insure a pet of any age?: Most pets can be insured from 8 weeks of age right up to their 8th birthday – although if you have a select breed dog you must insure your pet by their 5th birthday. Once insured, cover will continue for your pet's lifetime as long as you renew your policy each year.
What can I do if I'm not happy with my pet insurance policy?: It is always best to make sure that you are happy with the cover offered by your pet insurance company before taking the policy out. Once you have taken out cover you have 14 days to decide whether the policy meets your requirements – and you should read your policy details quickly when you first receive them to make sure the policy is right for you.

What if my pet has a pre-existing medical condition?

As with a human medical insurance polices, pet insurance does not provide cover for any conditions or symptoms that your pet suffered from prior to taking out the policy and before cover is in place.

Your pet will only benefit from all the sections of cover available if new condition has been diagnosed or symptoms have shown themselves once the policy is in place, and after the first 14 days of the policy start date.

Accidental injury is covered immediately the insurance policy is in place, without any exceptions.