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What are the principles of pet insurance?: Pet insurance is designed to take the worry out of owning a pet – ensuring that if your pet falls ill or has an accident, you can take your pet straight to the vet without having to consider potentially expensive vet bills.
Do I pay the vet and you reimburse me, or can payment be made to the vet directly?: Before your allow your pet to be treated, you must ensure that the vet is prepared to complete the relevant sections of the insurance claim form and provide invoices.
Am I covered for a holiday cancellation?: Holiday cancellation cover is provided within most standard pet insurance policies.
What are the requirements of a pet travel insurance policy?: For your pet to travel abroad, you must fulfil the following requirements as stipulated by Pet Travel Scheme (PETS). The requirements must be carried out in the following order:
Why insure your horse?: After your home and car, a horse will probably be the most expensive purchase you'll ever make – that's why it makes good sense to protect your investment.

What can I do if I'm not happy with my pet insurance policy?

It is always best to make sure that you are happy with the cover offered by your pet insurance company before taking the policy out. Once you have taken out cover you have 14 days to decide whether the policy meets your requirements - and you should read your policy details quickly when you first receive them to make sure the policy is right for you.

If you decide to cancel the policy within the first 14 days then you will receive a full refund of any monies paid, as long as no claims have been made.

After the 14 day initial period, you can cancel your pet insurance policy at any time because, unlike other insurance policies, cover is paid for on a rolling monthly basis. This means you will remain covered until the end of the month you have already paid for.