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What are the principles of pet insurance?: Pet insurance is designed to take the worry out of owning a pet – ensuring that if your pet falls ill or has an accident, you can take your pet straight to the vet without having to consider potentially expensive vet bills.
How long does it take to settle a pet insurance policy claim?: Some claims are more straightforward than others – but you can expect simple claims to be settled within 10 working days.
Do I pay the vet and you reimburse me, or can payment be made to the vet directly?: Before your allow your pet to be treated, you must ensure that the vet is prepared to complete the relevant sections of the insurance claim form and provide invoices.
How can I pay my premiums?: You can either pay by monthly direct debit or with an annual one-off payment.
Why do my pet insurance premiums go up each year?: Insurance companies consider a number of factors when rating pet insurance premiums in order to provide an accurate premium according to individual circumstances and risk.

What are the principles of pet insurance?

Pet insurance is designed to take the worry out of owning a pet - ensuring that if your pet falls ill or has an accident, you can take your pet straight to the vet without having to consider potentially expensive vet bills.

Pet insurance works in exactly the same way as car or home insurance. Basically, if an incident occurs with or to your pet that is covered by your insurance policy, you can make a claim, and other than the payment of an excess fee, your costs will be covered.

Pet insurance is becoming more and more popular as the cost is relatively small compared to vet bills, which are currently rising at the rate of around 11% per year, Of course, you don't know that you will need to make a claim on your pet insurance, but anyone who has been faced with an unmanageable bill in order to keep their pet alive, will understand that it is better to be covered than not. The fact is, you are quite likely to claim, approximately one in three pet insurance customers make a claim on their pet insurance, compared to one in nine for home insurance and one in seven for motor insurance.