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What does pet insurance cover?
Standard pet insurance policies provide cover for:
What are the excesses of my pet insurance policy and when do they apply?
The excess is the part of the claim you must pay and when you sign up to the pet insurance policy you will be made clearly aware of how much excess you will be expected to pay.
Am I covered for boarding fees?
Most standard pet insurance policies will cover you in this instance. If you are hospitalised and cannot be at home to look after your pet, you will be covered for the cost of boarding your pet at a licensed kennel. Alternatively your insurance company will contribute towards the cost of homecare with a friend if you are hospitalised for more than 4 days.
What is the difference between Market Value, Sum Insured and Purchase Price?
Understanding this terminology will make it easier for you when insuring your horse and also when making a claim:
Is my horse too old or too young to insure?
All companies differ with regard to the age of horses and ponies they will insure – so the only way to find out is to speak to each one individually.

How does Third Party Liability work?

Third party liability is only usually included in your pet insurance policy if you have a dog, although some policies will cover cats too. It means that if your pet causes damage to a third party, whether it involves property, another person or another pet, the pet insurance will cover the costs.

Exactly as it works with car insurance - do not try and sort out the problem yourself. Send the claim form together with all correspondence, writs, summons or any other legal documents to your pet insurance company. You must not have answered any of these documents.