Hot Topics

What is the maximum payout per year?
Every insurance company varies and you will need to refer to one particular insurer to find out their policy on this matter.
What if my pet develops a chronic medical condition while insured?
If your pet develops a chronic condition while insured, then you may be covered, depending on which type of pet insurance policy you have.
How can I pay my premiums?
You can either pay by monthly direct debit or with an annual one-off payment.
Why do my pet insurance premiums go up each year?
Insurance companies consider a number of factors when rating pet insurance premiums in order to provide an accurate premium according to individual circumstances and risk.
Are alternative medicines covered?
If an alternative remedy is a viable option then you will be covered – although some insurers will only accept token amounts. Alternative medicines are more widely used in equine veterinary practices, in order to support physiotherapy and other long-term treatments.

How can I pay my premiums?

You can either pay by monthly direct debit or with an annual one-off payment.

If you would prefer to make the one-off payment, you will be able to either pay by visa or mastercard over the phone or the Internet, or you can send a cheque.

If you choose to pay by monthly direct debit then your payments will be collected from your bank on the same date every month.

You will be able to choose your monthly repayment date at the beginning of the agreement - and that will remain the same unless negotiated otherwise. If you need to change the payment date at any time, simply telephone your insurance company to arrange this.