Complaining about a Life Insurance Broker

You will find details of how to complain within the Terms and Conditions issued by the Broker.

STEP 1 of 2
Type of cover
Life Insurance       Mortgage Life Insurance
 
Cover Level (£)

Number of years
Do you want:  
Critical illness cover
Family income benefit
 

Hot Topics

Where can I find help?
To help you find your question, we have organised our FAQ’s into relevant groups. Answers to all sorts of more general questions are found in the General Questions section.
What do you need to know about Life Insurance?
Life Insurance pays out a tax-free lump sum if you die; there is no investment value.
Is there any investment value in your policy?
No. Once the term is completed the policy simply ends. It’s a bit like car insurance!
Should you have a “Guaranteed” or a “Reviewable” policy?
With a Guaranteed policy your insurance company Guarantees never to increase the premium at any time during the policy’s term.
Should you include Terminal Illness Insurance?
You probably won’t need to - most policies include Terminal Illness cover free of charge on all Life and Critical Illness policies.
All Life Insurance Brokers are regulated by the Financial Services Authority (FSA). If you have a meeting with a life insurance advisor he or she will give you their Terms and Conditions at the start of your very first meeting. Alternatively, if you purchase via a web site, then the site will have included their Terms and Conditions and you will have been recommended to read them. These terms of business will contain full details of how to make a complaint about the broker.

Life Assurance

Frequently Asked Questions related to the above topic.
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