How do you make a claim?

Most insurance companies now have emergency help lines. In our experience they are very efficient and will tell you what to do - sometimes they'll even make all the arrangements for you.

You'll find the number to call within the booklet that will accompany your policy document.

In all circumstances the first priority is to ensure that your house is safe and the damage is not getting worse. Then you will need to ensure that your house is secure. If your property is damaged and temporary repairs are needed, then call your insurer to ensure that they will over he cost of the temporary repairs and then make the arrangements.

e suggest that you keep your insurance company's Emergency Help phone number in an easily accessible and handy place. The last thing you want is to be doing is frantically searching for the number in the midst of an emergency!

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