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How is dental insurance regulated?
The private medical and dental insurance industries are regulated by the General Insurance Standards Council (GISC).
Hot Topics
- How does dental insurance work?
- Dental insurance is exactly like car insurance or home insurance – it is there to support you when you need it. Once you have signed up for a policy, you will pay your premiums on a yearly or monthly basis, whichever you prefer.
- What happens if I have a dental emergency?
- In case of a serious dental emergency due to an accident or injury – you will always be able to receive care, as you will be covered by the NHS.
- How long does it take to settle a dental insurance claim?
- If your claim is simple and straightforward than others – you can expect your claim to be settled within 10 working days.
- Is there a maximum payout per year?
- All dental insurance policies set a maximum payout per year on their policies. Every insurance company varies and you will need to look at your individual policy in detail to find this out.
- Does it make any difference if I buy my dental insurance through a broker?
- Using a broker could save you money when it comes to dental insurance – because they will be able to get a quote from all the dental insurance providers in the UK.
The main aim of the GISC is to ensure that people buying insurance are treated fairly.
If you buy an insurance policy through an individual or a company who is not a member of the GISC, you will not be protected by its legislation.
Their contact details are as follows:
General Insurance Standards Council
9 th Floor, 110 Cannon Street
London EC4N 6EU
Phone: 0845 601 2857
Email: complaints@gisc.co.uk
Frequently Asked Questions related to the above topic.
Click below if you wish to read them: -
- What exactly is dental insurance?
- How do I buy dental insurance?
- How does dental insurance work?
- What is covered by dental insurance?
- What is not covered by dental insurance?
- How can I pay my dental insurance premiums?
- Can dental insurance be incorporated into my private medical insurance policy?
- What are the different levels of cover available to me?
- What happens if I have a dental emergency?
- Who do I ask for advice on where to buy my dental insurance?
- How do I make a claim?
- I need treatment but only took out the policy a few weeks ago - can I make a claim?
- How long does it take to settle a dental insurance claim?
- If I don't make any claims on my dental insurance policy, will I get a discount?
- Is there a maximum payout per year?
- What will affect my premium in future?
- Do dental insurers offer a money-back guarantee?
- Does it make any difference if I buy my dental insurance through a broker?
- What do I do if I have a complaint?





