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What exactly is dental insurance?
Dental insurance covers you against the cost of all dental treatment – depending on the level of cover you choose to take out.
How does dental insurance work?
Dental insurance is exactly like car insurance or home insurance – it is there to support you when you need it. Once you have signed up for a policy, you will pay your premiums on a yearly or monthly basis, whichever you prefer.
What happens if I have a dental emergency?
In case of a serious dental emergency due to an accident or injury – you will always be able to receive care, as you will be covered by the NHS.
What will affect my premium in future?
Premiums will always rise in line with general inflation – however there are a number of other factors that will affect the cost of your dental insurance:
What do I do if I have a complaint?
If you have a problem with any part of your cover then the first course of action is to speak to your insurer or your broker.

How can I pay my dental insurance premiums?

You can pay your dental insurance premiums by monthly direct debit or with an annual one-off payment.

If you would prefer to pay annually with a one-off payment, you can pay by Visa or MasterCard over the phone or the Internet, or you can send a cheque in the post.

If you choose to pay by monthly direct debit then you will pay the same amount every month, collected from your bank on the same date every month.

At the beginning of the agreement you should be able to choose your monthly repayment date and unless you wish to change it for any reason, the date will remain the same. If you need to change the payment date simply call your dental insurance company to arrange this.

Frequently Asked Questions related to the above topic.
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