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What exactly is dental insurance?
Dental insurance covers you against the cost of all dental treatment – depending on the level of cover you choose to take out.
What is covered by dental insurance?
Dental insurance is designed for people aged over 18 that cannot get free NHS dental treatment. The following incidences are generally covered:
How do I make a claim?
Making a claim is easy. When you receive your insurance documents, you will receive a full client information pack that will include your Insurance Certificate, Claims Forms and Help line Card, with a range of contact numbers.
I need treatment but only took out the policy a few weeks ago - can I make a claim?
It is an industry standard for dental insurance companies to deny you full cover for the first 3 months of your insurance plan.
What will affect my premium in future?
Premiums will always rise in line with general inflation – however there are a number of other factors that will affect the cost of your dental insurance:

How can I pay my dental insurance premiums?

You can pay your dental insurance premiums by monthly direct debit or with an annual one-off payment.

If you would prefer to pay annually with a one-off payment, you can pay by Visa or MasterCard over the phone or the Internet, or you can send a cheque in the post.

If you choose to pay by monthly direct debit then you will pay the same amount every month, collected from your bank on the same date every month.

At the beginning of the agreement you should be able to choose your monthly repayment date and unless you wish to change it for any reason, the date will remain the same. If you need to change the payment date simply call your dental insurance company to arrange this.

Frequently Asked Questions related to the above topic.
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