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How do I buy dental insurance?
You can buy private medical insurance from a variety of sources, normally through the same companies or brokers who provide private medical insurance.
How long does it take to settle a dental insurance claim?
If your claim is simple and straightforward than others – you can expect your claim to be settled within 10 working days.
Do dental insurers offer a money-back guarantee?
If you decide that you don't want to take out your dental insurance policy, you will normally be offered a money-back guarantee.
How is dental insurance regulated?
The private medical and dental insurance industries are regulated by the General Insurance Standards Council (GISC).
What do I do if I have a complaint?
If you have a problem with any part of your cover then the first course of action is to speak to your insurer or your broker.

Do dental insurers offer a money-back guarantee?

If you decide that you don't want to take out your dental insurance policy, you will normally be offered a money-back guarantee.

A money-back guarantee gives you the freedom to check your insurance documents in full, and then cancel your agreement. You have to cancel the agreement within a set timeframe however, usually within 14 days, and provided you have not made a claim, your premium will be fully refunded.

If you cancel after the set timeframe then you will not be able to get a refund of premiums paid. You can however cancel your dental insurance policy at any point during the year, without any cancellation fees.

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