My Credit Card is lost or stolen. What should I do?

If you cannot find your credit cards you need to report them as lost or stolen using the emergency number provided by your credit card issuer, this will be a 24 hour/365 days a year number. If you have more than one credit card you will need to ring all the separate companies.

Hot Topics

Where can I pay my balance?
You can pay your balance in a variety of ways, choose whichever best suits you:
Will I get charged Late payment/Overlimit fees?
All credit cards charge you if your payment is overdue.
Will I have to pay interest each month?
You can avoid paying any interest by always paying your balance in full and on time each month.
Can I use my card abroad?
Using a credit card abroad is an easy way to make purchases of any kind as it saves you from carrying large amounts of cash around.
What is the new Chip and Pin system?
The new Chip and PIN initiative is a system being introduced in the UK in 2004 to reduce counterfeit and stolen card fraud.
If you are registered with a Card Protection Plan or with Sentinel® you should report your Card as lost or stolen by calling their emergency number, and they will look after the rest.

If you report your credit cards as lost or stolen, and then find them – you will not be able to start using them again. You will need to wait for the new cards to arrive, and this normally takes a few days.