My Credit Card is lost or stolen. What should I do?
If you cannot find your credit cards you need to report them as lost or stolen using the emergency number provided by your credit card issuer, this will be a 24 hour/365 days a year number. If you have more than one credit card you will need to ring all the separate companies.
Hot Topics
- Where can I pay my balance?
- You can pay your balance in a variety of ways, choose whichever best suits you:
- Will I get charged Late payment/Overlimit fees?
- All credit cards charge you if your payment is overdue.
- Will I have to pay interest each month?
- You can avoid paying any interest by always paying your balance in full and on time each month.
- Can I use my card abroad?
- Using a credit card abroad is an easy way to make purchases of any kind as it saves you from carrying large amounts of cash around.
- What is the new Chip and Pin system?
- The new Chip and PIN initiative is a system being introduced in the UK in 2004 to reduce counterfeit and stolen card fraud.
If you report your credit cards as lost or stolen, and then find them – you will not be able to start using them again. You will need to wait for the new cards to arrive, and this normally takes a few days.
- Will I have to pay interest each month ?
- Can I request a specific credit limit ?
- What is sentinel card protection ?
- How can i keep my credit card secure ?
- Will i get late payment fees ?
- Why do i need credit ?
- What is the new chip and pin system ?
- What is direct debit ?
- How much can I Balance Transfer and how long does it take?
- What happens if i apply online ?





