Hot Topics

What is credit scoring?
Most of the major credit card companies use their own credit scoring systems – normally but not always in conjunction with a credit rating from a credit reference agency.
How is interest calculated?
Interest is calculated on a monthly basis on the outstanding balance if full payment has not been received.
How can I pay off my balance?
There are number of ways you can choose to pay off your credit card balance - either by Direct Debit, by Debit Card over the phone, by bank transfer from your bank or by cheque.
Can I Have An Additional Cardholder On My Account?
You can have one or more additional Cardholders on your credit card account with most companies.
What is the new Chip and Pin system?
The new Chip and PIN initiative is a system being introduced in the UK in 2004 to reduce counterfeit and stolen card fraud.

How do I contact the Credit Reference Agencies?

You can request your credit report online, by phone or online. It costs £2 for a copy of your statutory credit report. Here are the details for the three main credit reference agencies.

To contact Experian:

Experian Limited,
Consumer Help Service,
PO Box 8000,
Nottingham,
NG1 5GX

Tel: 0870 241 6212
www.uk.experian.com

To contact Equifax:

Equifax Credit File Advice Centre
P.O. Box 1140
Bradford
BD1 5US

Tel: 0845 600 1772
www.equifax.co.uk

To contact Call Credit:

Consumer Services Team
Callcredit plc
PO Box 491
Leeds LS3 1WZ

Tel: 0113 244 1555
www.callcredit.plc.uk