How can I protect myself when buying online?
As long as you have not been negligent, you're always fully protected against fraudulent charges when using the Internet to make purchases.
Hot Topics
- Why do I need Credit?
- There are a number of benefits associated with paying by credit as opposed to cash or cheques:
- How is interest calculated?
- Interest is calculated on a monthly basis on the outstanding balance if full payment has not been received.
- How much will I have to pay each month?
- How much you have to pay back each month depends entirely on how much you owe – however the general rule for most credit card companies is that you either make a minimum payment of 2% of the balance or £5, whichever is the higher figure.
- Can I use my card abroad?
- Using a credit card abroad is an easy way to make purchases of any kind as it saves you from carrying large amounts of cash around.
- What is Sentinel® Card Protection Insurance?
- Losing your credit cards or having them stolen can be a real inconvenience, not to mention a worry – especially if you’re abroad. The Sentinel® Card Protection scheme takes all the worry away, and with just one free phone call from anywhere in the world Sentinel® will immediately inform all your card issuers that you need replacement cards should they be lost or stolen.
This makes doing business over the Internet as secure as purchasing by telephone, however, if you feel uncomfortable transmitting your credit card information over the Internet, you can always ring the company direct and either make the purchase over the phone, or if they have the facility, ask them to keep your credit card number on file. If they store your number then the next time you purchase, you'll only need to supply the last four digits of your credit card number to buy online.
If your card has been lost or stolen, you notice any unusual transactions or if anyone uses your credit card account online without your permission (or the permission of another person who is authorised to use your account), you're not liable for paying those charges.
- My card is lost or stolen what do I do ?
- How do i contact the credit reference agencies ?
- Why would my credit card application be turned down ?
- Will i get late payment fees ?
- How can i protect my card repayments ?





